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How to empower collaboration as the meeting experience evolves
With the pandemic came a high demand for hybrid work. Newer technologies allow you to work and collaborate seamlessly.
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Transforming the old-school contact centre for next-generation CX
The contact centre of the future leverages AI and prioritises CX. See how Outcomex and Cisco will get you there sooner.
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Can collaboration survive the work from home revolution?
Discover the right technology to facilitate collaboration in every work environment with Cisco and Outcomex.
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The changing face of customer collaboration
Traditional contact centres are no longer optimal for today's landscape. Instead, organisations should assign technologies that provide, metrics on customer satisfaction, AI and speech recognition and enable video calls.
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The future of hybrid work
Organisations need improve their collaboration tools and cyber security if they are to create a successful hybrid work environment.
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Cloud-based call recording ensuring compliance in the hybrid workplace
Dubber’s Unified Call Recording is ideal for meeting strict compliance regulations in remote, office-based and hybrid workplaces.
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Keeping the new hybrid workplace connected
Keep remote workforces connected and collaborating effectively using hybrid Cisco Webex Meetings and intuitive features for seamless engagement.
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The future of Cisco contact centre
The future of contact centre: secure cloud calling via Cisco Webex unlocks remote workforce optimisation and strategic productivity gains.
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The New Webex
Cisco Webex are bringing in 2021 with The New Webex - a new series of features and capabilities on Webex that will augment your collaboration experience, no matter where you are!
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